Privacy and Pricing Policy

PRIVACY POLICY

Consent

  • At Gambog, accessible from https://www.gambog.com/ One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Gambog and how we use it.
  • If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
  • This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Gambog. This policy is not applicable to any information collected offline or via channels other than this website.
  • By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Data Collection‍

  • The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
  • If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
  • When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Data Usage

  • We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails
  • Find and prevent fraud
  • Log Files
  • Gambog
  • follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses,browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

  • You may consult this list to find the Privacy Policy for each of the advertising partners of Gambog.
  • Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Gambog, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
  • Note that Gambog has no access to or control over these cookies that are used by third-party advertisers.
  • Third Party Privacy Policies
  • Gambog's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
  • You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?
  • CCPA Privacy Rights (Do Not Sell My Personal Information)
  • Under the CCPA, among other rights, California consumers have the right to:
  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

GDPR Data Protection Rights

  • We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

  • Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
  • Gambog does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

 

PRICING POLICY :

At Gambog, we are committed to providing you with ethically sourced, sustainable jewelry made of lab-grown diamonds and recycled gold. Our pricing policy ensures transparency, fair value, and quality craftsmanship. We want to make sure you have all the information you need to make an informed decision about your purchase. Read on to learn more about our pricing principles.

  1. Competitive and Transparent Pricing: We strive to offer competitive pricing for our sustainable jewelry without compromising on quality. Our prices are set based on various factors, including the cost of materials, production processes, labor, and overhead expenses. We aim to provide you with the best value for your money while ensuring fair compensation for the artisans and craftsmen involved.

  2. Cost Breakdown: To maintain transparency, we provide a detailed breakdown of the costs associated with each piece of jewelry. This breakdown includes the cost of lab-grown diamonds, recycled gold, design and craftsmanship, packaging, and any additional costs involved in the production process. By understanding the cost breakdown, you can appreciate the value you receive when purchasing from Gambog.

  3. Competitive Discounts and Offers: We periodically offer discounts and promotions on select items to provide you with additional savings. These offers are subject to terms and conditions, and their availability may vary. Be sure to check our website, social media channels, or subscribe to our newsletter to stay updated on any ongoing promotions or special deals.

  4. Product Customization: At Gambog, we offer customization options for certain jewelry pieces. Customization may include changes in gemstone settings, metal preferences, or personalized engravings. Please note that customization requests may impact the final price, depending on the complexity of the modifications. Contact our customer support team for more information and personalized assistance.

  5. Applicable Taxes and Duties: The prices listed on our website are exclusive of applicable taxes, customs duties, and any other relevant charges. These charges may vary based on your location and are calculated during the checkout process. Please review the final order summary for an accurate total, including any additional charges.

  6. Exchange and Return Policy: We understand that sometimes a product may not meet your expectations. We offer a hassle-free exchange and return policy within a specified timeframe from the date of delivery. Please refer to our dedicated Exchange and Return Policy page for detailed information on the eligibility criteria and process.

  7. Price Adjustments: Occasionally, we may adjust the prices of our products due to changes in material costs or other factors. However, once you have made a purchase, the price at the time of your order will be honored, and no price adjustments will be made retrospectively.

We believe in building a lasting relationship with our customers, and our pricing policy reflects our commitment to transparency, sustainability, and fair value. If you have any further questions or need assistance, our customer support team is always ready to help. Thank you for choosing Gambog, and we hope you find joy in our sustainable jewelry collection.